Guest Ban ID Scanning
That Protects Your Property
Guest ban ID Scanner capture ID image proof, flags risky guests, and protect your hotel from damages, chargebacks, and repeat offenders all at check-in.
Join Thousands of Properties Taking Control of Guest-Related Issues
Key Features
All-in-One Guest Safety & ID Documentation
Everything you need to screen guests, manage records, and protect your property, faster, safer, and fully automated.
Guest Ban ID Scanning
Works With Your Existing Hotel PMS
GuestBan ID & passport scanner for hotel integrates directly into your PMS workflow so staff don’t need to switch systems or learn new tools.
Safety Works Better Together
The Power of the Guest Ban Network DNR
Securely capture and retain guest ID records while leveraging shared Do-Not-Rent alerts to identify and stop high-risk guests before check-in.
Testimonials
Trusted by Hotels to Reduce Risk and Protect Revenue
- I can't imagine running our hotel without Guest Ban. The ID scanning feature has been invaluable, and the system's integration with our property management software has made operations much smoother. We highly recommend Guest Ban to any hotel looking to improve their security protocols.
- After evaluating several ID scanner solutions, we ultimately chose GuestBan ID Scanner, and it has proven to be one of the best decisions we’ve made for our properties. The system operates with exceptional speed and efficiency—truly unmatched in the industry.
- All our properties now have guest ban installed. Not only have we decreased check in time we increased productivity. The internal watchlist means all my properties are protected from the same repeated offenders. Its truly has protected us from further harm.
- I can't imagine running our hotel without Guest Ban. The ID scanning feature has been invaluable, and the system's integration with our property management software has made operations much smoother. We highly recommend Guest Ban to any hotel looking to improve their security protocols.
- After evaluating several ID scanner solutions, we ultimately chose GuestBan ID Scanner, and it has proven to be one of the best decisions we’ve made for our properties. The system operates with exceptional speed and efficiency—truly unmatched in the industry.
- All our properties now have guest ban installed. Not only have we decreased check in time we increased productivity. The internal watchlist means all my properties are protected from the same repeated offenders. Its truly has protected us from further harm.
- We love Guest Ban! The system has been easy to integrate into our existing operations, and the support team has been fantastic. We feel much more confident in our security measures and are grateful for the peace of mind that Guest Ban provides.
- From the moment we started working with Guest Ban, the support has been outstanding. While the functionality wasn’t initially complete, every time we shared a new request or "wish list" item, the team was quick to make it happen. Guest Ban doesn’t just take your money—they partner with you to ensure the solution is successful and valuable for your needs.
- Guest Ban has made our check-in process much more efficient. The system scans IDs quickly and accurately, and we have not experienced any technical issues since implementing the solution. We highly recommend Guest Ban to any hotel looking to streamline their operations.
- We love Guest Ban! The system has been easy to integrate into our existing operations, and the support team has been fantastic. We feel much more confident in our security measures and are grateful for the peace of mind that Guest Ban provides.
- From the moment we started working with Guest Ban, the support has been outstanding. While the functionality wasn’t initially complete, every time we shared a new request or "wish list" item, the team was quick to make it happen. Guest Ban doesn’t just take your money—they partner with you to ensure the solution is successful and valuable for your needs.
- Guest Ban has made our check-in process much more efficient. The system scans IDs quickly and accurately, and we have not experienced any technical issues since implementing the solution. We highly recommend Guest Ban to any hotel looking to streamline their operations.
- We installed Guest Ban scanners after an uptick in guest issues. After an investigation we found banned guest would come back to the property simply by changing their name. Guest Ban has saved our property from lots of damage and lost reputation.
- My team can’t live without Guest Ban anymore.
- Guest Ban has been a game-changer for our hotel. We have had several instances where the system has detected individuals on the watchlist and prevented them from entering our hotel. The added security has been a huge relief for our staff and guests
- I recently had to reach out for support, and I was really impressed by how quickly they got back to me. I had a simple question, but the response time was faster than I expected.
- We installed Guest Ban scanners after an uptick in guest issues. After an investigation we found banned guest would come back to the property simply by changing their name. Guest Ban has saved our property from lots of damage and lost reputation.
- My team can’t live without Guest Ban anymore.
- Guest Ban has been a game-changer for our hotel. We have had several instances where the system has detected individuals on the watchlist and prevented them from entering our hotel. The added security has been a huge relief for our staff and guests
- I recently had to reach out for support, and I was really impressed by how quickly they got back to me. I had a simple question, but the response time was faster than I expected.
Pricing Plans
ID Scanning
Solution for Hotels
Monthly
Yearly
Starter
$35/mo
Billed Monthly
Pro
$50/mo
Billed Monthly
Premium
$80/mo
Billed Monthly
| Start with secure ID scanning and chargeback protection. | Add Guest Ban Network alerts and advanced guest tracking. | Full protection with risk checks and reporting. | |
|---|---|---|---|
| 3-Year Plan Purchase | Free Scanner | Free Scanner | Free Scanner |
| ID Scanning Service & Support | |||
| Install & Support | |||
| PMS Integration (Auto-fill guest data) | |||
| Secure Web Portal Access | |||
| User Accounts (Admin, GM, FD) | Unlimited | Unlimited | Unlimited |
| ID Photo Retention | 6 Months | 3 Years | Unlimited |
| Digital DNR Records | Unlimited | Unlimited | Unlimited |
| Automatic DNR Check (flags matches in real-time) | |||
| Email/Desktop/Audio AlertsProof | |||
| Chargeback Proof | |||
| Guest Ban Network DNR Check | - | ||
| Local Guest Alerts | - | ||
| UV Fake ID Detection | - | ||
| Sex Offender Alert | - | ||
| Background Screen Database (Per Check Fee) | - | - | |
| Incident & Offense Tracking | |||
| Export Guest & DNR List | |||
| Daily/Monthly Reporting | - | - | |
| Multi-Property Support | - |
Starter
$35/mo
Billed Monthly
Pro
$50/mo
Billed Monthly
Premium
$80/mo
Billed Monthly
| Start with secure ID scanning and chargeback protection. | Add Guest Ban Network alerts and advanced guest tracking. | Full protection with risk checks and reporting. | |
|---|---|---|---|
| 3-Year Plan Purchase | Free Scanner | Free Scanner | Free Scanner |
| ID Scanning Service & Support | |||
| Install & Support | |||
| PMS Integration (Auto-fill guest data) | |||
| Secure Web Portal Access | |||
| User Accounts (Admin, GM, FD) | Unlimited | Unlimited | Unlimited |
| ID Photo Retention | 6 Months | 3 Years | Unlimited |
| Digital DNR Records | Unlimited | Unlimited | Unlimited |
| Automatic DNR Check (flags matches in real-time) | |||
| Email/Desktop/Audio AlertsProof | |||
| Chargeback Proof | |||
| Guest Ban Network DNR Check | - | ||
| Local Guest Alerts | - | ||
| UV Fake ID Detection | - | ||
| Sex Offender Alert | - | ||
| Background Screen Database (Per Check Fee) | - | - | |
| Incident & Offense Tracking | |||
| Export Guest & DNR List | |||
| Daily/Monthly Reporting | - | - | |
| Multi-Property Support | - |
FAQs
Got Questions?
We’ve Got Answers.
Find quick answers or contact our support team.
1. How does the Guest Ban network work across hotels??
Guest Ban connects all participating hotels through a secure, cloud-based Do-Not-Rent network. When one property flags a guest for incidents, fraud, or damages, another property instantly see the alert during check-in. This helps prevent repeat issues across a portfolio and keeps all locations aligned.
2. Is it legal to share guest incident information between hotels?
Yes, as long as information is factual, non-discriminatory, and shared for safety and fraud-prevention purposes. Guest Ban is designed to follow privacy and compliance requirements, storing only operational details (e.g., ID info, incidents, property notes) and never protected classifications.
3. Can Guest Ban run real-time sex-offender or criminal risk checks?
Yes. Guest Ban can perform real-time checks against registered sex-offender databases and internal criminal-risk indicators, providing instant alerts to staff at check-in. This adds an extra layer of protection for hotels, guests, and employees.
4. How does Guest Ban help hotels win chargeback disputes?
Guest Ban securely stores the guest’s scanned ID, timestamps, check-in records, and property notes, all of which serve as strong evidence for chargeback investigations. Hotels regularly win disputes by submitting this verified documentation to the bank.
5. How quickly can we get Guest Ban installed and running?
Most properties are fully operational in one week time. Installation is straightforward, and our team handles onboarding, scanner setup, and PMS configuration.
6. Do you provide support and troubleshooting for scanners or integrations?
Yes. We offer full technical support for ID scanners, software setup, PMS integration, and ongoing troubleshooting. Our support team can assist remotely or guide your staff step-by-step anytime issues arise.
7. Do you provide financing options?
Yes. We offer monthly and multi-year plans, and qualifying properties can start with low-monthly-cost financing on scanners and subscriptions.